Hannah is determined to start a new life after her failed marriage, and so moves to Edinburgh and begins a job as a guide to the spooky tourist attraction, Henderson Close. She loves it; the tales she recites, the character she plays, and the disquiet she brings to her guests. All is not as it seems however, as Hannah and her two colleagues soon experience strange occurrences they can't explain.
When a toy mysteriously vanishes from their household, its very abduction caught on camera, Jack just can't believe her eyes. Plucked away by a long, skeletal hand, she does the only thing a nine-year-old can do when a monster makes itself known - she tries to gain more proof of its very existence. Her hunt doesn't go as planned however, and with her brother now involved, events are escalating quickly. Andy is changing, becoming something less than himself, and Jack can only watch him slip away.
Riley Jenson's life takes a dramatic turn when she awakes in the desert, confused and alone. She can't remember who she is, or who to trust, even when her so-called brother rescues her. Everything feels so wrong, from her very name to specific details of her past. If only her memories would return, she'd be able to tell truth from lie, and friend from foe.